Last updated: October 2025
NanoXplore SAS (“NanoXplore”, “we”, “our”, or “us”) attaches great importance to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or interact with our services.
1. Data Controller
NanoXplore SAS — 1 Avenue de la Cristallerie, 92310 Sèvres, France. Registered with the RCS of Nanterre under number 794484808. VAT: FR21794484808. Email: communication@nanoxplore.com.
2. Data we collect
Identification data (name, surname, company, job title); contact information (email address, phone number); message content submitted through contact forms; technical information (IP address, browser type, device information, pages visited and duration of visit); and communication preferences (newsletter subscription and consent choices).
3. Purpose of processing
To respond to contact or information requests; manage professional and commercial relationships; send relevant communications and updates; analyse website usage and improve user experience; automate certain processes; and ensure website security and prevent misuse.
4. Legal basis for processing
Your consent when you submit a form or accept cookies; legitimate interest for website analytics and improvement; and legal obligation for accounting and security purposes.
5. Data retention
Contact form data: 3 years after last contact. Newsletter data: until you unsubscribe. Technical and analytics data: 13 months maximum. Administrative data: according to legal retention periods.
6. Data recipients
Personal data is processed only by authorised NanoXplore personnel and, where applicable, technical partners including OVH SAS for French hosting, Brevo for email management, Make for process automation and Google Analytics for traffic analysis. No personal data is transferred outside the European Union without appropriate safeguards.
7. Data subject rights
Under the GDPR, you may access your personal data; request rectification or deletion; object to or restrict processing; withdraw consent at any time; and request data portability. You may also file a complaint with the CNIL.
8. Data security
NanoXplore uses hosting in France on secure servers, HTTPS encryption for communications and restricted access for authorised personnel only.
9. Cookies and trackers
The website uses cookies to ensure proper functionality and to measure audience statistics. You can manage or change consent at any time through the cookie banner or the Cookie Policy.
10. Updates to this policy
This Privacy Policy may be updated periodically to reflect legal, technical or operational changes. Updates are published on this page with the corresponding revision date.
Contact
For any questions regarding this Privacy Policy, please contact communication@nanoxplore.com.